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WorkCover Claim – Your Quick Guide.

If you’re injured at work in NSW, the workers compensation scheme provides a range of benefits and lump sums to support you financially and help you get back to work if you can. A workers compensation claim in NSW was formerly known as WorkCover claim, and the scheme is still commonly referred to as WorkCover. In this guide we provide tips and advice on how to get your WorkCover claim accepted.

A worker suffers a serious work injury worthy of a workers compensation claim.

How to make a WorkCover claim

To make a WorkCover claim, you’ll need to:

If you need more information on how to make a WorkCover claim, you can call 13 15 15 for free legal advice.

WorkCover claim time limit

The WorkCover claim time limit in NSW is six months from the accident or injury date. However, there are exceptions where you can exceed this time limit. For example:

The WorkCover claim time limit can be extended if you become aware of an injury a long time after the accident. In these cases, the time limit for WorkCover claims starts from the time you become aware of your injury and the reasons for it.

How to get your WorkCover claim accepted

It’s common for insurers to deny part or all of WorkCover claims. Here’s how to get your WorkCover claim accepted:

The challenge for injured workers is that the insurer doesn’t automatically pay you everything you’re entitled to, and you may need to raise a dispute with the insurer to get your WorkCover claim accepted. The Personal Injury Commission (PIC) is the central body in NSW for resolving all workers compensation disputes. Here are your options if you need to raise a dispute:

Even if you don’t plan to raise a dispute with the insurer, it makes sense to get free legal advice on your claim to give yourself the best possible chance of having your WorkCover claim accepted.

Does WorkCover affect future employment?

Generally, employers are not allowed to discriminate against someone who has made a WorkCover claim. In fact, Federal Fair Work legislation prohibits employers from refusing to hire a worker who has made a WorkCover claim, so your claim shouldn’t affect future employment. However, prospective employers can be hesitant about hiring someone who has a pre-existing condition that may affect their work or increase the employer’s risk of being held liable for an injury. For example, an employer would be well within their rights to refuse to hire a removalist who has a pre-existing back problem. On the other hand, if the removalist had made a full recovery, the employer can’t refuse to hire them.


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