Restaurant & hotel injury lawyers.

More personal, more compensation.

If you’ve been injured in restaurant, hotel or cafe, speak to a public liability lawyer from Australia’s largest specialist personal injury firm.

We ask more questions and get to know you personally. It’s how we spot the things others don’t, so you get more compensation.

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Man Injured In Hotel Related Injury Seeking Compensation

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Over 99% success rate.

Maximum compensation.

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Can I claim compensation for my restaurant, hotel or café injury?

To determine whether you might be entitled to compensation, ask yourself these three questions:

Could your accident have been avoided if the hospitality venue had taken action to prevent it?
Did the venue staff know about the hazard that caused your accident but fail to act on it?
Have you had any time off work or incurred any expenses because of your injury?

If you answered yes to these questions, it’s likely you can claim compensation for your injury.

There’s no cost speak to one of our public liability lawyers and get advice on how much compensation you can claim.

We’ll get you more compensation.

Injuries caused by accidents in restaurants, hotels and cafes can mean time off work, unplanned expenses, and financial stress. But your situation is unique, and your injury may have led to other health issues and complications. We’ll ask more questions and get to know you personally, to understand all your issues and their impact on your life. That’s why you’ll get more compensation with a Law Partners public liability lawyer on your side.

What accidents can I claim for?

Common accidents in hospitality venues include:

Slips and falls caused by spillages and wet floors
Burns from hot water and spilled hot food or drinks
Food poisoning
Trips and falls due to obstructions and hazards
Injuries from shattered or broken glass
Injuries from assaults in bars

No matter how you’ve been injured, you can call Law Partners and get free legal advice whether you can claim compensation.

Getting started.

Tell us about your claim.

Speak to one of our friendly solicitors today and find out if you can claim.

We’ll get to know you.

Our solicitor will ask more questions and get to know you personally to work out everything you’re entitled to.

We’ll offer to start your claim.

We’ll explain how we can claim all your compensation and give you our ‘no win no fee’ guarantee. You decide if you want to proceed – there’s no obligation.

Get FREE claim advice today.

A specialist lawyer will review your circumstances and tell you how much you can claim.

FREE Advice. Call 13 15 15 Request a callback

How much can I claim for a restaurant/ hotel injury?

Compensation payouts range from tens of thousands to hundreds of thousands of dollars. Depending on the severity of your injuries, the total compensation amount can include:

Lost income – the amount of income you’ve lost through time off work.
Medical expenses – resulting from your injuries.
Travel expenses – to and from medical appointments and treatment.
Domestic assistance – the cost of getting help with home duties.
Pain and suffering – an amount to compensate you for your pain and suffering, based on the extent of your injuries.
Permanent impairment – an amount to cover your loss of functionality or limitation of movement of a part of your body.
Future losses – for example, your future earnings that you will miss out on as a result of your injuries.
If you can’t work, you might also be entitled to a lump sum TPD payment through your super fund.

How we can help you.

Your Law Partners public liability lawyer will contact the relevant public liability insurer on your behalf, and then:

Gather evidence of your accident, which may include photos of the hazard that caused your fall, CCTV footage, statements from witnesses and accident reports from the restaurant, hotel or cafe.

Have your injuries assessed by a doctor. We need medical evidence such as scans and x-rays to prove what injuries you suffered from the accident.

Once we’ve submitted your compensation claim, if the public liability insurer accepts liability, then it’s likely it will offer you a settlement payment. Most of our landlord negligence claims are settled without the need for court action.

If the insurer rejects liability or we’re unable to settle out of court, we may need to take court action to get your compensation.

You’re in safe hands with Law Partners.

At Law Partners, your public liability lawyer is backed by a team of specialists including paralegals, medico-legal experts, forensic accountants and barristers. So you’re in safe hands with Australia’s largest specialist personal injury firm.

Gillian Potts

Special Counsel

Being a calm-natured and patient person, I find that the best way to help my clients with their claims is to first focus on listening to them and understanding their needs, and then set about fulfilling those needs and exceeding their expectations.

Get to know Gillian

Shane Butcher

Principal

With over 15 years’ experience in personal injury law on my side, I’ve had the privilege of helping thousands of injured people and their families claim all the compensation they’re entitled to.

Get to know Shane

Elyse Bonnici

Senior Associate

I always endeavour to provide my clients with a service that’s free of legal jargon and personalised to ultimately ensure they’re informed, included and respected throughout the claims process.

Get to know Elyse

Michele Cheong

Special Counsel

Most of our clients have suffered a sudden injury, so what they don’t need from their legal representative is more nasty surprises. This is why I’m always upfront and honest with all my clients, so they know exactly what to expect during the compensation process.

Get to know Michele

Marcus Frangos

Senior Associate

Every client needs to be treated with respect, and this is done by establishing a communication pathway that enables them to express what they want out of the claim along with any questions they may have.

Get to know Marcus

Melissa Rae

Senior Paralegal

It’s obviously paramount that we do all we can to achieve the best possible outcome, but it’s also very important that we constantly remind our clients that we’re here as a support network to help them through what can only be described as an extremely difficult period.

Get to know Melissa

Watch our clients’ inspirational stories.

Frequently asked questions.

I was injured at a fast-food chain. Can I claim compensation?

Injuries from accidents at fast-food chains like McDonalds, Hungry Jacks and KFC are quite common, as they tend to be very busy and hazards like spillages can be missed, causing customers to slip and fall. If you’ve been injured at a fast-food chain in a slip and fall or any other accident, and you’ve needed time off work or treatment, you may be entitled to compensation.

What evidence will I need to support my claim?

Your Law Partners public liability lawyer will gather all the evidence we need to support your claim.

This could include:

Photos of the hazard that caused your accident
CCTV footage
Statements from witnesses
Accident reports from the hospitality venue
A doctor’s assessment of your injuries
Other medical evidence such as scans and x-rays to prove what injuries you suffered

Will I need to go to court?

When you make a public liability claim, you’re claiming the defendant is liable for your injuries. If the defendant admits liability, then their public liability insurer is likely to offer you a sum of money as compensation – this is known as a settlement. If you can’t come to an agreement on the settlement amount, or if the defendant denies liability, then you have the option of taking them to court and letting a judge decide on the outcome – this is known as litigation.

Most of our claims are settled out of court. Your Law Partners public liability lawyer will keep you informed about your claim regularly and advise you on your options.

Why should I choose Law Partners?

Caring for our clients drives everything we do – that’s why thousands of Australians every year choose Law Partners.

We’ll match you with a lawyer who specialises in public liability compensation claims like yours.

We’ll build a personal relationship with you and your family to make sure we understand the true impact of your injuries.

Your legal team will check in with you regularly and always keep you up to date with your case.

We win over 99% of our cases and pride ourselves in winning more compensation.

We have over 400 5-star reviews on Google.

Marcus Frangos was a great lawyer. Supported me and kept me informed throughout the whole duration of my claim. Couldn’t of asked for a better result in the end.
Highly recommend

Matthew Beard gave Law Partners a
review on Google

I would like to thank Law Partners for all their help and support through out my claim. Every member of Law Partners from start to finish were so helpful, and went above and beyond keeping me updated and well informed of any changes.
Very professional team that kept my best interest and what would be best for me at all times in mind. Cannot thank them enough; would highly recommend them in an instant.
Made me feel like part of their family. Thanks for everything again guys.

Adam Gollnitz gave Law Partners a
review on Google

Law Partners Sydney is the most professional law firm I have ever dealt with. They are extremely diligent and have their clients best interest in all that they do. I could not recommend them enough.

NK gave Law Partners a
review on Google

Gillian and her team were fantastic to deal with from day 1. They stay in constant contact with me and kept me informed of the steps and progress.
Got the outcome I was hoping for. I highly recommend Law Partners.

Karen Larkins gave Law Partners a
review on Google

When I first called Law Partners I spoke to Michele Cheong. She made me feel so comfortable and so at ease that not once I stressed about my case. I was kept up to date with everything. I’m so happy with the outcome.
Thank you so much Michele and the team. Law Partners are amazing lawyers.

Cristina Assuncao gave Law Partners a
review on Google

My lawyer Elyse Bonnici and her team were an absolute dream to deal with. Nothing was ever to much trouble, no matter how many questions I ask, it was never too many. She made me feel like I was THE most important case she was dealing with.
She dealt with me in a professional, friendly and caring manner. I would highly recommend Law Partners, especially Elyse.

Razaan Moosa gave Law Partners a
review on Google

I would like to thank you for the outstanding professionalism at Law Partners. From the receptionists to secretaries and of course the lawyers were all very helpful and overall I am very pleased with the outcome of my case so I highly recommend Law Partners.

Joseph B gave Law Partners a
review on Google

My family and I would like to thank the Law Partners team for their valuable support during a difficult time for us. They were always willing to help and kept us updated throughout the whole claims process. We couldn’t have achieved such a great outcome without Law Partners on our side.

Melissa A gave Law Partners a
review on Google

Very satisfied with the outcome of my claim. Gillian, Melissa and all staff I dealt with during my case were professional and caring and did an amazing job dealing with an insurance company to get my compensation payout. So glad I chose Law Partners

Jacquilyne T gave Law Partners a
review on Google

Thank you and all your staff for the help you have provided in these trying times. I was feeling pretty negative about my future but after my first meeting with my lawyer I knew I had someone on my side who really wanted to help me. I wouldn’t hesitate recommending you to anyone who needs your services.

Cem O gave Law Partners a
review on Google

I would just like to take this opportunity to thank Law Partners for their services. The outcome was excellent and right from the first meeting to the last, Law Partners made the whole process feel seamless and effortless! I was pretty uncertain at first choosing a lawyer but so glad I chose Law Partners.

Shani D gave Law Partners a
review on Google

I just wanted to say thank you for everything Law Partners have done for my family and I over the last 18 or so months. Thank you so much for handling our case with the utmost professionalism and thank you for always being just a phone call or email away to answer our questions and give us a great result.

Lee G gave Law Partners a
review on Google

Do I have a case?

Our senior lawyers will assess your case for free.

Find out more about public liability compensation.

As a personal injury law firm, we see first-hand every day the psychological damage that a lack of empathy can cause. So we’re committed to promoting more empathy in the world, and sharing stories of the positive impact it can have.

Meet some of the people whose stories inspire us