Joseph's Story
I thought I'd never get my life back
Restaurant owner Joseph had his life turned upside down after a horrible slip in a public toilet.
Restaurant & hotel injury lawyers.
More personal, more compensation.
If you’ve been injured in restaurant, hotel or cafe, speak to a public liability lawyer from Australia’s largest specialist personal injury firm.
We ask more questions and get to know you personally. It’s how we spot the things others don’t, so you get more compensation.
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No win no fee guarantee.
Find out where you stand.
Over 99% success rate.
Maximum compensation.
A more personal approach to your restaurant, hotel or café injury claim.
If you’ve been injured in a restaurant or cafe and your injury could have been avoided if the staff had taken action to prevent it, you may be entitled to compensation.
We’ve helped many people get compensation for restaurant and cafe injuries, but we understand your situation is unique, and you’re different from every one of them. Getting you more compensation starts with building a personal relationship with you, to truly understand your situation.
There’s no cost to speak to a public liability lawyer, tell your side of the story, and find out how much you can claim.
We’ll get you more compensation.
Restaurant and cafe accident injuries often mean time off work, unplanned expenses and financial stress. But we’re here to help. We get to know you and your family to learn about your life before you were injured. We look beyond your injuries, to understand your work, family, social and financial situation. Then we look at what’s changed. Many of our clients’ injuries have led to other life complications and health issues. By getting to know you personally we identify these issues and claim all your entitlements. That’s why you’ll get more compensation with Law Partners on your side.
What accidents can I claim for?
Common accidents in hospitality venues include:
- Slips and falls caused by spillages and wet floors
- Burns from hot water and spilled hot food or drinks
- Food poisoning
- Trips and falls due to obstructions and hazards
- Injuries from shattered or broken glass
- Injuries from assaults in bars
No matter how you’ve been injured, you can call Law Partners and get free legal advice whether you can claim compensation.
Getting started.
Tell us about your claim.
Speak to one of our friendly solicitors today and find out if you can claim.
We’ll get to know you.
Our solicitor will ask more questions and get to know you personally to work out everything you’re entitled to.
We’ll offer to start your claim.
We’ll explain how we can claim all your compensation and give you our ‘no win no fee’ guarantee. You decide if you want to proceed – there’s no obligation.
How much can I claim for a restaurant/ hotel injury?
Compensation payouts range from tens of thousands to hundreds of thousands of dollars. Depending on the severity of your injuries, the total compensation amount can include:
- Lost income – the amount of income you’ve lost through time off work.
- Medical expenses – resulting from your injuries.
- Travel expenses – to and from medical appointments and treatment.
- Domestic assistance – the cost of getting help with home duties.
- Pain and suffering – an amount to compensate you for your pain and suffering, based on the extent of your injuries.
- Permanent impairment – an amount to cover your loss of functionality or limitation of movement of a part of your body.
- Future losses – for example, your future earnings that you will miss out on as a result of your injuries.
- If you can’t work, you might also be entitled to a lump sum TPD payment through your super fund.
How we can help you.
Your Law Partners public liability lawyer will contact the relevant public liability insurer on your behalf, and then:
Gather evidence of your accident, which may include photos of the hazard that caused your fall, CCTV footage, statements from witnesses and accident reports from the restaurant, hotel or cafe.
Have your injuries assessed by a doctor. We need medical evidence such as scans and x-rays to prove what injuries you suffered from the accident.
Once we’ve submitted your compensation claim, if the public liability insurer accepts liability, then it’s likely it will offer you a settlement payment. Most of our landlord negligence claims are settled without the need for court action.
If the insurer rejects liability or we’re unable to settle out of court, we may need to take court action to get your compensation.
You’re in safe hands with Law Partners.
Your public liability lawyer is backed by a team of specialists including paralegals, medico-legal experts, forensic accountants and barristers. Your team will work hard for you, check in with you regularly and always keep you up to date with your case. You’re in safe hands with Australia’s largest specialist personal injury firm.
Watch our clients’ inspirational stories.
Justice for Miata’s death
We're just praying that justice can be done
A house fire tore through the Kollie family’s rental property and resulted in the tragic death of Miata. The family’s strength to achieve justice for their daughter’s death throughout their public liability claim is nothing short of inspiring.
We all had one thing in common
I had no income so I was pretty stuck
Financial hardship as a result of serious injury is not only devastating to the individual but also their family. These people have managed to come out the other side and we’re honoured to have helped them on their journey.
Frequently asked questions.
Injuries from accidents at fast-food chains like McDonalds, Hungry Jacks and KFC are quite common, as they tend to be very busy and hazards like spillages can be missed, causing customers to slip and fall. If you’ve been injured at a fast-food chain in a slip and fall or any other accident, and you’ve needed time off work or treatment, you may be entitled to compensation.
Your Law Partners public liability lawyer will gather all the evidence we need to support your claim.
This could include:
- Photos of the hazard that caused your accident
- CCTV footage
- Statements from witnesses
- Accident reports from the hospitality venue
- A doctor’s assessment of your injuries
- Other medical evidence such as scans and x-rays to prove what injuries you suffered
When you make a public liability claim, you’re claiming the defendant is liable for your injuries. If the defendant admits liability, then their public liability insurer is likely to offer you a sum of money as compensation – this is known as a settlement. If you can’t come to an agreement on the settlement amount, or if the defendant denies liability, then you have the option of taking them to court and letting a judge decide on the outcome – this is known as litigation.
Most of our claims are settled out of court. Your Law Partners public liability lawyer will keep you informed about your claim regularly and advise you on your options.
Why should I choose Law Partners?
Caring for our clients drives everything we do – that’s why thousands of Australians every year choose Law Partners.
We’ll match you with a lawyer who specialises in public liability compensation claims like yours.
We’ll build a personal relationship with you and your family to make sure we understand the true impact of your injuries.
Your legal team will check in with you regularly and always keep you up to date with your case.
We win over 99% of our cases and pride ourselves in winning more compensation.
We have over 600 5-star reviews on Google.
Do I have a case?
Our senior lawyers will assess your case for free.
Find out more about public liability compensation.
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As a personal injury law firm, we see first-hand every day the psychological damage that a lack of empathy can cause. So we’re committed to promoting more empathy in the world, and sharing stories of the positive impact it can have.
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