WINNER Personal Injury Law Firm of the Year
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Australia's Largest Specialist Personal Injury Firm
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No win, no fee
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Restaurant and Hotel Injury Lawyers in Sydney and NSW.

More personal, more compensation.

If you’ve been injured in restaurant, hotel or cafe in NSW, speak to a public liability lawyer from Australia’s largest specialist personal injury firm.

We ask more questions and get to know you personally. It’s how we spot the things others don’t, so you get more compensation.

Call for FREE advice
We’re rated 4.9 from 1514 reviews1.

No win no fee guarantee.

Find out where you stand.

Over 99% success rate.

Maximum compensation.

No win no fee guarantee.

Find out where you stand.

Over 99% success rate.

Maximum compensation.

Couple Sitting outside café
Couple Sitting outside café

A more personal approach to your NSW restaurant, hotel or café injury claim.

If you’ve been injured in a restaurant or cafe and your injury could have been avoided if the staff had taken action to prevent it, you may be entitled to compensation.

We’ve helped many people get compensation for restaurant and cafe injuries, but we understand your situation is unique, and you’re different from every one of them. Getting you more compensation starts with building a personal relationship with you, to truly understand your situation.

There’s no cost to speak to a NSW-based public liability lawyer, tell your side of the story, and find out how much you can claim.

Get FREE claim advice today.

A specialist lawyer will review your circumstances and tell you how much you can claim.

Our restaurant and hotel injury lawyers will get you more compensation.

Restaurant and cafe accident injuries often mean time off work, unplanned expenses and financial stress. But we’re here to help. We get to know you and your family to learn about your life before you were injured. We look beyond your injuries, to understand your work, family, social and financial situation. Then we look at what’s changed. Many of our clients’ injuries have led to other life complications and health issues. By getting to know you personally we identify these issues and claim all your entitlements. That’s why you’ll get more compensation with Law Partners on your side.


What restaurant and hotel injuries can I claim for?

  • Slips and falls caused by spillages and wet floors
  • Burns from hot water and spilled hot food or drinks
  • Food poisoning
  • Trips and falls due to obstructions and hazards
  • Injuries from shattered or broken glass
  • Injuries from assaults in bars

No matter how you’ve been injured, you can call Law Partners and get free legal advice whether you can claim compensation.


Getting started.

Tell us about your claim.

Speak with one of our friendly public liability lawyers today and find out if you can claim. It’s a free service for you.

We’ll get to know you.

Your public liability lawyer will ask more questions and get to know you personally to work out everything you’re entitled to.

We’ll offer to start your claim.

We’ll explain how we can claim all your compensation and give you our ‘no win no fee’ guarantee. The choice to proceed is all yours.


What types of compensation can I claim for restaurant and hotel injuries in NSW?

Compensation payouts range from tens of thousands to hundreds of thousands of dollars. Read this public liability claims guide for more on this topic. Depending on the severity of your injuries, the total compensation amount can include:

Lost income

The amount of income you’ve lost through time off work.

Medical expenses

Resulting from your injuries.

Travel expenses

To and from medical appointments and treatment.

Domestic assistance

The cost of getting help with home duties.

Pain and suffering

An amount to compensate you for your pain and suffering, based on the extent of your injuries.

Future losses

For example, your future earnings that you will miss out on as a result of your injuries. If you can’t work, you may also be entitled to a lump sum TPD payment through your superfund.

Call 02 9264 4474 or chat to us now for free advice

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Find out how much you can claim.

Get started

How our NSW restaurant and hotel injury lawyers can help you.

Your NSW-based Law Partners public liability lawyer will contact the relevant public liability insurer on your behalf, and then:

Cafe restaurant icon

Gather evidence of your accident, which may include photos of the hazard that caused your fall, CCTV footage, statements from witnesses and accident reports from the restaurant, hotel or cafe.

Have your injuries assessed by a doctor. We need medical evidence such as scans and x-rays to prove what injuries you suffered from the accident.

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Once we’ve submitted your compensation claim, if the public liability insurer accepts liability, then it’s likely it will offer you a settlement payment. Most of our restaurant/hotel negligence claims are settled without the need for court action.

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If the insurer rejects liability or we’re unable to settle out of court, we may need to take court action to get your compensation.


Restaurant and hotel injury claim FAQs.

Injuries from accidents at fast-food chains like McDonalds, Hungry Jacks and KFC are quite common, as they tend to be very busy and hazards like spillages can be missed, causing customers to slip and fall. If you’ve been injured at a fast-food chain in a slip and fall or any other accident, and you’ve needed time off work or treatment, you may be entitled to compensation.

Your Law Partners public liability lawyer will gather all the evidence we need to support your claim.

This could include:

  • Photos of the hazard that caused your accident
  • CCTV footage
  • Statements from witnesses
  • Accident reports from the hospitality venue
  • A doctor’s assessment of your injuries
  • Other medical evidence such as scans and x-rays to prove what injuries you suffered

When you make a public liability claim, you’re claiming the defendant is liable for your injuries. If the defendant admits liability, then their public liability insurer is likely to offer you a sum of money as compensation – this is known as a settlement. If you can’t come to an agreement on the settlement amount, or if the defendant denies liability, then you have the option of taking them to court and letting a judge decide on the outcome – this is known as litigation.

Most of our claims are settled out of court. Your Law Partners public liability lawyer will keep you informed about your claim regularly and advise you on your options.

Watch our clients’ inspirational stories.

Joseph's story

Restaurant owner Joseph had his life turned upside down after a horrible slip in a public toilet.

Justice for Miata’s death

“I fell to the floor and begged the doctor. Don’t let my daughter die.”

A house fire tore through the Kollie family’s rental property and resulted in the tragic death of Miata. The family’s strength to achieve justice for their daughter’s death throughout their public liability claim is nothing short of inspiring.

We all had one thing in common

Financial hardship as a result of serious injury is not only devastating to the individual but also their family. These people have managed to come out the other side and we’re honoured to have helped them on their journey.

You’re in safe hands with Law Partners.

Your public liability lawyer is backed by a team of specialists including paralegals, medico-legal experts, forensic accountants and barristers. Your team will work hard for you, check in with you regularly and always keep you up to date with your case. You’re in safe hands with Australia’s largest specialist personal injury firm.

Michele Cheong is a Managing Solicitor at Law Partners. Her speciality practice area is public liability.

Michele Cheong
NSW

Partner
NSW

Most of our clients have suffered a sudden injury, so what they don’t need from their legal representative is more nasty surprises. This is why I’m always upfront and honest with all my clients, so they know exactly what to expect during the compensation process.

Get to know Michele

Shane Butcher is a Principal at Law Partners. He specialises in medical negligence, public liability and TPD.

Shane Butcher
NSW
VIC

Partner
NSW
VIC

With over 15 years’ experience in personal injury law on my side, I’ve had the privilege of helping thousands of injured people and their families claim all the compensation they’re entitled to.

Get to know Shane

Melissa Rae is a Senior Paralegal at Law Partners. Her pracitce area is public liability law.

Melissa Rae
NSW

Practice Specialist
NSW

It’s obviously paramount that we do all we can to achieve the best possible outcome, but it’s also very important that we constantly remind our clients that we’re here as a support network to help them through what can only be described as an extremely difficult period.

Get to know Melissa

Melissa Eades is a Solicitor at Law Partners. Her practice area is public liability.

Melissa Eades
ACT
NSW

Senior Associate
ACT
NSW

My approach is always one of empathy. This allows me to understand the true impact of an accident or injury on someone’s life and have compassion for individuals who have found themselves caught in a legal process they’re unfamiliar with.

Get to know Melissa

Bill Cortese is a Managing Solicitor at Law Partners. He specialises in motor accident injury, public liability and TPD.

Bill Cortese
NSW

Managing Solicitor
NSW

As Managing Solicitor, I pride myself on being an expert communicator and a resourceful negotiator. These are the attributes necessary to turn a good outcome into an optimal outcome.

Get to know Bill

Ashley Fuchs
NSW

Senior Associate
NSW

I take an open, honest, and empathetic approach, ensuring clients understand the claims process so they can focus on recovery with minimal stress.

Get to know Ashley

Beycan Irmako is a Solicitor at Law Partners. His practice area is Public Liability.

Beycan Irmako  
ACT
NSW

Associate
ACT
NSW

The legal process can be overwhelming to those who’ve recently experienced an injury. That’s why I pride myself on providing clients with clear and understandable advice, and the compassionate support they deserve.

Get to know Beycan

Dean Pefani
NSW

Senior Associate
NSW

As lawyers, our responsibility is always to look after the best interests of our clients, whilst providing the respect and empathy they deserve.

Get to know Dean


Why should I choose Law Partners?

Caring for our clients drives everything we do – that’s why thousands of Australians every year choose Law Partners.

Talk to a specialist icon

We’ll listen and match you with an expert public liability lawyer who specialises in compensation claims just like yours.

Help Understanding TPD Entitlements icon

We’ll build a personal relationship with you and your family to make sure we understand the true impact of your injuries.

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Your public liability compensation team will check in with you regularly and always keep you up to date with your case.

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We win over 99% of our cases, offer a ‘no win no fee’ guarantee, and pride ourselves in winning you more compensation.

Do I have a case?

Our senior lawyers will assess your case for free.


Find out more about public liability compensation.

Rated 4.9 stars from Google reviews.

Right from the start Law Partners were great to deal with. They were exceptional with their services all the way through the process and very supportive. Communicative, thorough and always understanding. Achieved the best possible outcome for my claim, and I would highly recommend their services. Special thanks to Helen and Lauren.

Daniel F gave Law Partners a
review on Google

I would just like to take this opportunity to thank Law Partners for their services. The outcome was excellent and right from the first meeting to the last, Law Partners made the whole process feel seamless and effortless! I was pretty uncertain at first choosing a lawyer but so glad I chose Law Partners.

Shani D gave Law Partners a
review on Google

I Toni Bailey would highly recommend law partners to any one wishing to make a compensation claim I dealt with Jacob who got the very best outcome for my case. From start to finish he was a pleasure to work with and made it easy for me to make my claim for the maximum amount.

Toni Bailey gave Law Partners a
review on Google

Thank you so much Gerald Fong and Emily at Law Partners, I can’t recommend them highly enough. Gerald was incredibly patient with me throughout the entire process, taking the time to answer all my questions and explain everything in a way that I could understand when he was helping me . His calm and understanding approach helped me feel at ease, even during the more stressful moments of my claim. Both he and Emily were always professional, compassionate, and responsive, making sure I felt supported and informed every step of the way. I’m truly grateful for the care and expertise they provided. If you’re looking for a legal team that genuinely cares about their clients, Gerald, Emily, and the team at Law Partners are exceptional. Thank you for everything Josh

Josh Tawake gave Law Partners a
review on Google

Antonella was professional, well informed and very competent in our conversation. She was kind, compassionate and patient with me. The process was made very easy by her expertise and I really appreciated her help.

Silka Silawulf gave Law Partners a
review on Google

I can highly recommend Law Partners for Personal Injury Insurance. My lawyer Ivana Moconja worked endlessly on my very complicated case, she kept never gave up pushing my case forward with so much determination and persistency with both my insurance companies.

The communication was wonderful, Ivana kept me updated every step of the way with her progress and letting me know of how the case was going, she is great with her communication and was determined for a great outcome for me.

Without Ivana I would not have been able to deal with the 2 Insurance Companies, to win against the two insurance companies shows me or anybody else what a strong and brilliant lawyer she is.

From day one, I felt so comfortable communicating with her and knew I could trust her and believe she’d win my case.

Thank you Ivana for taking my case on, winning it, and making me feel I had a close bond with you throughout this. I truly value you, your help and will forever be thankful for helping me.

You’re truly an amazing lawyer!

Aileen Lewer gave Law Partners a
review on Google

Gillian and her team were fantastic to deal with from day 1. They stay in constant contact with me and kept me informed of the steps and progress.

Got the outcome I was hoping for. I highly recommend Law Partners.

Karen Larkins gave Law Partners a
review on Google

I just wanted to say thank you for everything Law Partners have done for my family and I over the last 18 or so months. Thank you so much for handling our case with the utmost professionalism and thank you for always being just a phone call or email away to answer our questions and give us a great result.

Lee G gave Law Partners a
review on Google