Current opportunities.

Reports to: Chief Operating Officer
Role type: Project / Program Delivery
Responsible for:

• Legal operations platform transformation
• CRM transformation
• Finance platform transformation
• Integration and data infrastructure greenfield project

Role Purpose:

The Project Manager is responsible for planning, coordinating and governing a portfolio of enterprise transformation initiatives across legal operations, CRM, finance, integrations and data infrastructure.

The role will ensure each project stream is delivered with clear scope, milestones, resource plans, governance controls, budget oversight and vendor coordination. The Project Manager will work closely with executive sponsors, business owners, technology teams, vendors and professional services partners to ensure delivery remains aligned to business priorities, approved scope, budget, risk appetite and transformation objectives.

This is a hands-on delivery role requiring strong project governance, stakeholder management, commercial discipline and the ability to manage multiple interdependent workstreams as part of a broader transformation ecosystem.

Key Responsibilities:

Project Planning and Delivery

• Develop, maintain and manage integrated project plans across multiple transformation streams.
• Define project milestones, dependencies, deliverables, deadlines and critical path activities.
• Maintain a master transformation roadmap across legal operations, CRM, finance, integrations and data infrastructure projects.
• Track delivery progress, risks, issues, decisions and dependencies across internal teams, vendors and professional services providers.
• Ensure project delivery remains aligned to approved business requirements, MVP scope and broader transformation objectives.
• Coordinate project activities across business, technology, finance, operations and vendor teams.
• Proactively identify delivery risks, blockers and resourcing constraints, and drive resolution with the appropriate stakeholders.

Required Experience:

• Minimum 10 years’ project management experience in enterprise transformation environments.
• Demonstrated experience managing complex, multi-stream transformation programs.
• Experience delivering technology-enabled transformation in legal, professional services, financial services or similarly regulated environments.
• Legal technology experience is highly desirable.
• Strong project governance, reporting and delivery control experience.
• Proven ability to manage multiple interdependent project streams concurrently.
• Strong resource planning experience across internal teams, vendors and professional services partners.
• Experience managing vendors, implementation partners and technology providers.
• Demonstrated experience managing OpEx and CapEx, project budgets, forecasts and financial reporting.
• Experience defining, managing and controlling MVP scope and broader transformation scope.
• Strong understanding of Agile, hybrid and traditional project delivery methodologies.
• Experience working with executive sponsors, steering committees and senior stakeholders.
• Proven ability to work hands-on, take initiative and resolve delivery issues independently.

Preferred Certifications

• Agile certification, such as Scrum Master, AgilePM, SAFe or equivalent.
• Prosci change management certification.
• Six Sigma certification.
• Project management certification, such as PMP, PRINCE2 or equivalent.

Why Join Law Partners?

• Work at one of Australia’s largest specialist personal injury firms
• Interesting project
• Supportive, collaborative and down-to-earth team culture
• Sydney CBD location
• Regular social events and firm-wide celebrations
• Birthday leave and wellbeing initiatives

Every conversation has the power to change someone’s life.

At Law Partners, every client journey begins with a conversation—and that first interaction matters.

We’re looking for experienced customer service professionals to join our high-performing Client Care team in our modern Sydney CBD office. If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering exceptional service, this could be the perfect opportunity.

This is not a traditional call centre role. While speaking with clients over the phone is an important part of the position, your day is much more varied. You’ll spend your time having meaningful conversations with prospective clients, responding to live chat enquiries, completing administrative tasks, and working closely with our legal teams to deliver an exceptional client experience.

Many of the people you’ll speak with have recently experienced an injury or life-changing event. Your ability to listen with empathy, communicate with confidence, and make people feel heard can have a genuine impact on whether they receive the support they need.

If you’re looking for a role where your customer service skills truly matter—and where no two days are the same—we’d love to hear from you.

About the role

As a Client Care Specialist, you’ll be the first point of contact for people seeking legal assistance following an injury or accident.

Your responsibilities will include:

• Speaking with prospective clients over the phone and providing exceptional customer service
• Responding to client enquiries via live chat and other communication channels
• Completing a variety of administrative tasks to support the client intake process
• Building trust and rapport from the very first interaction
• Listening carefully to understand each client’s circumstances and needs
• Gathering accurate information while maintaining exceptional attention to detail
• Providing reassurance and guiding clients through the next steps
• Working closely with our legal teams to ensure a seamless client experience
• Delivering every interaction with empathy, professionalism and care

About you

We’re not just looking for people with call centre experience—we’re looking for people who genuinely enjoy helping others and delivering outstanding customer service.

Whether you’ve worked in retail, hospitality, healthcare, banking, travel, insurance, professional services, reception or another customer service role, we’d love to hear from you.

You’ll also bring:

• Excellent communication and interpersonal skills
• Confidence speaking with people from all walks of life
• The ability to build rapport quickly and build trust
• Strong organisational skills and attention to detail
• The ability to balance phone-based customer service, administration and live chat enquiries
• Confidence using multiple systems and managing competing priorities
• Emotional intelligence, resilience and the ability to remain calm under pressure
• A proactive attitude with strong ownership and follow-through

The ability to speak a second language will be highly regarded, as we support clients from a wide range of cultural and linguistic backgrounds.

Why join Law Partners?

Law Partners is Australia’s largest specialist personal injury law firm, helping thousands of Australians every year get the compensation they deserve.

We believe our people are our greatest asset and are committed to creating an environment where you can build a rewarding long-term career.

We offer:

• Modern, state-of-the-art Sydney CBD offices
• Structured onboarding, training, coaching and ongoing professional development
• Genuine career progression opportunities within a growing national firm
• Hybrid work flexibility (3 days in office, 2 days at home) once established in the role
• A supportive, collaborative and welcoming team culture
• Regular team and firm-wide social events
• Employee wellbeing initiatives and recognition programs
• Paid parental leave
• Two paid wellbeing days each year
• Discounted gym membership
• A paid birthday day off

 Apply now

If you’re an experienced customer service professional looking to use your communication skills in a role where you can genuinely make a difference in people’s lives, we’d love to hear from you.

Apply today and become part of a team that’s passionate about delivering exceptional client care while helping Australians through some of life’s most challenging moments.

Accounts Payable Officer – Experienced

We are seeking an experienced Accounts Payable Officer to join our finance team within a growing, award-winning firm. This role plays a key part in supporting stakeholders across the business, including lawyers, operational teams and external suppliers.

This is a hands-on role suited to someone who enjoys working in a fast-paced environment, values accuracy, and is confident managing end-to-end accounts payable processes.

About the Firm

At Law Partners, we’re not your typical law firm. We are a leading specialist personal injury firm with offices across Sydney CBD, Parramatta, Newcastle, Ringwood (VIC) and Melbourne CBD. Known for our strong culture, supportive leadership and commitment to excellence, we continue to grow nationally while maintaining a genuinely people-first workplace. Our team enjoys regular social events, flexible working arrangements and long-term career opportunities.

About the Role

The Accounts Payable Officer is responsible for the accurate and timely processing of disbursements, supplier payments, reconciliations and general finance administration. You will work closely with internal teams to ensure financial obligations are met and records are maintained to a high standard.

Key Responsibilities

Accounts Payable – Weekly Disbursements

• Set up and maintain supplier card files in accounting software
• Prepare and distribute weekly disbursement listings for authorisation
• Prepare NAB payment files for weekly disbursements
• Issue manual remittances via mail merge
• Arrange and process credit card payments
• Prepare payments for barristers and expert providers
• Prepare GST-related payments (including Assess, UHG, Med Assess, MAG and others)
• Process monthly supplier payments (e.g. T&T, Risk and Security, Infotrack)
• Follow up teams regarding missing disbursements per supplier statements
• Enter and process approved disbursements (EFT and cheques)
• Manage and process write-offs, including internal and supplier write-off pools

Month End

• Reconcile disbursement suppliers
• Reconcile between Locus and CasePlan
• Reconcile write-offs

Archiving & File Maintenance

• Manage archive and retrieval of matters using Access
• Distribute retrieved files to staff
• Reconcile ledgers prior to file closure
• Close settled files and remove files from CasePlan

Administration & Other Duties

• Daily banking
• Filing and document management
• Running daily reports
• Assist with month-end close
• Support financial management and analysis as required
• Other ad hoc duties as requested

About You

• Proven experience in an Accounts Payable role (essential)
• Strong reconciliation skills and exceptional attention to detail
• Experience using accounting systems and payment platforms
• Highly organised with the ability to manage competing deadlines
• Confident communicator able to liaise with internal teams and suppliers

Why Join Us?

• Join a growing firm with long-term career stability
• Supportive, collaborative team environment
• Work from home up to 2 days per week after qualifying period
• Enjoy various social events throughout the year
• Varied role with exposure across finance operations

We are looking for someone to start ASAP so to be consider please click “Apply Now”

Every conversation has the power to change someone’s life.

At Law Partners, every client journey begins with a conversation—and that first interaction matters.

We’re looking for experienced customer service professionals to join our high-performing Client Care team in our modern Sydney CBD office. If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering exceptional service, this could be the perfect opportunity.

This is not a traditional call centre role. While speaking with clients over the phone is an important part of the position, your day is much more varied. You’ll spend your time having meaningful conversations with prospective clients, responding to live chat enquiries, completing administrative tasks, and working closely with our legal teams to deliver an exceptional client experience.

Many of the people you’ll speak with have recently experienced an injury or life-changing event. Your ability to listen with empathy, communicate with confidence, and make people feel heard can have a genuine impact on whether they receive the support they need.

If you’re looking for a role where your customer service skills truly matter—and where no two days are the same—we’d love to hear from you.

About the role

As a Client Care Specialist, you’ll be the first point of contact for people seeking legal assistance following an injury or accident.

Your responsibilities will include:

• Speaking with prospective clients over the phone and providing exceptional customer service
• Responding to client enquiries via live chat and other communication channels
• Completing a variety of administrative tasks to support the client intake process
• Building trust and rapport from the very first interaction
• Listening carefully to understand each client’s circumstances and needs
• Gathering accurate information while maintaining exceptional attention to detail
• Providing reassurance and guiding clients through the next steps
• Working closely with our legal teams to ensure a seamless client experience
• Delivering every interaction with empathy, professionalism and care

About you

We’re not just looking for people with call centre experience—we’re looking for people who genuinely enjoy helping others and delivering outstanding customer service.

Whether you’ve worked in retail, hospitality, healthcare, banking, travel, insurance, professional services, reception or another customer service role, we’d love to hear from you.

You’ll also bring:

• Excellent communication and interpersonal skills
• Confidence speaking with people from all walks of life
• The ability to build rapport quickly and build trust
• Strong organisational skills and attention to detail
• The ability to balance phone-based customer service, administration and live chat enquiries
• Confidence using multiple systems and managing competing priorities
• Emotional intelligence, resilience and the ability to remain calm under pressure
• A proactive attitude with strong ownership and follow-through

The ability to speak a second language will be highly regarded, as we support clients from a wide range of cultural and linguistic backgrounds.

Why join Law Partners?

Law Partners is Australia’s largest specialist personal injury law firm, helping thousands of Australians every year get the compensation they deserve.

We believe our people are our greatest asset and are committed to creating an environment where you can build a rewarding long-term career.

We offer:

• Brand New, modern, state-of-the-art Sydney CBD office
• Structured onboarding, training, coaching and ongoing professional development
• Genuine career progression opportunities within a growing national firm
• Hybrid work flexibility (3 days in office, 2 days at home) once established in the role
• A supportive, collaborative and welcoming team culture
• Regular team and firm-wide social events
• Employee wellbeing initiatives and recognition programs
• Paid parental leave
• Two paid wellbeing days each year
• Discounted gym membership
• A paid birthday day off

Apply now

If you’re an experienced customer service professional looking to use your communication skills in a role where you can genuinely make a difference in people’s lives, we’d love to hear from you.

Apply today and become part of a team that’s passionate about delivering exceptional client care while helping Australians through some of life’s most challenging moments.

Lead the workplace experience across Australia’s largest specialist personal injury law firm.

At Law Partners, we know that exceptional workplaces don’t happen by accident. They are created by leaders who anticipate needs, build great teams, establish high standards and make every office an environment where people can do their best work.

We’re looking for an experienced Head of Office Services to lead and develop our Office Services function. Reporting directly to the Chief Operating Officer, this is a rare opportunity to take ownership of a business-critical function and shape the future of our workplace operations as we continue to grow.

This is far more than an office management role. You’ll lead a multi-location team, drive operational excellence, oversee major workplace projects, build scalable systems and partner with leaders across the business to deliver an exceptional employee and client experience.

About Law Partners

Law Partners is Australia’s largest specialist personal injury law firm, with more than 250 employees and growing across offices in:

• Sydney CBD
• Parramatta
• Newcastle
• Melbourne CBD
• Ringwood, Victoria

We’re proud of our award-winning culture, our commitment to helping injured Australians, and the collaborative environment we’ve built for our people. As we continue to expand nationally, we’re looking for leaders who enjoy building capability, driving improvement and making a genuine impact.

About the Role

You’ll lead our national Office Services team and be responsible for ensuring every Law Partners office operates to an exceptional standard.

You’ll oversee:

• Leadership and development of our Office Services team across multiple locations
• National workplace operations and office services
• Reception and front-of-house excellence
• Facilities management and supplier relationships
• Office relocations, fit-outs and workplace improvement projects
• Firm-wide events and employee engagement initiatives
• Service standards, operational processes and continuous improvement
• Budgets, contracts and commercial supplier management
• Business continuity, workplace safety and operational risk

This is a highly visible leadership role requiring someone equally comfortable developing strategy, leading people and rolling up their sleeves to deliver outcomes.

About You

You’ll bring significant experience leading Office Services, Workplace Services, Facilities or Corporate Services within a professional services or multi-site corporate environment.

You’ll have:

• Proven experience leading and developing high-performing administration or workplace support teams
• Strong facilities, supplier and contract management experience
• Experience managing office relocations, workplace projects or fit outs
• Outstanding stakeholder management skills with the ability to influence senior leaders
• A commercial mindset with strong organisational and project management capability
• A passion for creating exceptional workplace experiences
• The confidence to identify opportunities, improve processes and build scalable operating models

Most importantly, you’ll be proactive, solutions-focused and someone who naturally takes ownership.

Why Join Law Partners?

In addition to joining one of Australia’s leading personal injury law firms, you’ll enjoy:

• A genuine leadership role with multi state influence
• Direct access to senior leadership and decision-makers
• The opportunity to shape and build a growing function
• Modern offices across NSW and Victoria
• Paid Parental Leave
• Novated Leasing
• 2 Wellbeing days per year
• Hybrid working arrangements
• Birthday leave
• Health & wellbeing initiatives
• Discounted gym membership
• Regular social events and firm celebrations
• Ongoing professional development and career progression
• A collaborative, high-performing and supportive culture
• The opportunity to make a meaningful contribution to a growing national business

If you’re an experienced workplace operations leader who enjoys building great teams, improving systems and creating exceptional workplace experiences, we’d love to hear from you.

Apply now and help shape the future workplace experience at Law Partners.

Support a Senior Associate | 3 Days per Week | Long-Term Career Path

At Law Partners, Australia’s largest specialist personal injury firm, we are proud of our award-winning culture, strong leadership and commitment to delivering outstanding outcomes for our clients

We are currently seeking an experienced Law Clerk to support a Senior Solicitor leading a busy and established Public Liability practice. This is an excellent opportunity for someone with prior personal injury experience who is looking to build a long-term career in plaintiff law within a supportive and high-performing team

About the Role:

Working closely with a Senior Solicitor, you will play a key role in managing public liability files from inception through to resolution. You will gain valuable hands-on experience and ongoing mentorship while developing your technical and client management skills

Key responsibilities include

• Drafting correspondence and court documents
• Liaising with clients, insurers & medical providers
• Assisting with liability investigations and evidence gathering
• Preparing briefs and supporting matter progression
• Managing file administration and key deadlines

To be successful in this role, you will have

• Previous experience in a personal injury law firm would be an advantage
• Exposure to public liability matters (highly regarded)
• Strong organisational skills and attention to detail
• Excellent written and verbal communication skills
• Availability to work a minimum of 3 days per week
• A genuine interest in building a long-term career in plaintiff personal injury

Why Join Law Partners?

• Work at one of Australia’s largest specialist personal injury firms
• Structured ongoing mentorship from an experienced Solicitor
• Clear long-term career pathways and progression opportunities
• Supportive, collaborative and down-to-earth team culture
• Sydney CBD location
• Regular social events and firm-wide celebrations
• Birthday leave and wellbeing initiatives

At Law Partners, we value career-focused clerks and paralegals who want to grow with us. If you’re looking for stability, mentorship and genuine career progression within a respected public liability practice, we’d love to hear from you.

Apply now to take the next step in your personal injury career.

Law Clerk – Personal Injury (Workers’ Compensation Preferred)

Sydney CBD | 4 Days Per Week | Build Your Career with Australia’s Largest Specialist Personal Injury Law Firm

Are you a law student with hands-on experience in personal injury law who is looking for more than just a law clerk role?

At Law Partners, we’re looking for an ambitious Law Clerk to join our growing Workers’ Compensation team. This is an outstanding opportunity for someone already working in personal injury—whether as a legal assistant, paralegal or law clerk—to continue building their career with a clear pathway to becoming a practising solicitor.

As Australia’s largest specialist personal injury law firm, we’re passionate about making a genuine difference in the lives of injured Australians. Our people are at the heart of our success, and we’re committed to developing the next generation of personal injury lawyers.

About the Role:

Working alongside experienced solicitors and industry-leading practitioners, you’ll gain exposure to complex workers’ compensation matters while taking on meaningful responsibilities that contribute to outstanding client outcomes.

You’ll be involved in:

• Assisting solicitors with the management of workers’ compensation matters.
• Drafting legal correspondence, applications and client statements.
• Liaising with clients, insurers, medical professionals and other stakeholders.
• Preparing briefs and legal documents.
• Conducting legal research.
• Managing files and ensuring matters progress efficiently.
• Providing exceptional client service throughout the life of each matter.

We’re looking for someone who:

• Is currently studying a Bachelor of Laws with at least one year remaining.
• Is available to work four full days per week.
• Has previous experience in plaintiff personal injury law, ideally within workers’ compensation.
• Has excellent written and verbal communication skills.
• Is highly organised with exceptional attention to detail.
• Enjoys building relationships and providing outstanding client care.
• Is proactive, motivated and eager to develop a long-term career in personal injury law.
• Wants to join a firm that invests in developing future solicitors.

Why Join Law Partners?

This is more than a law clerk position—it’s the beginning of a long-term career with one of Australia’s most respected personal injury law firms.

We offer:

• A genuine career pathway from Law Clerk through to practising Solicitor.
• Ongoing mentoring, coaching and structured development from experienced leaders.
• A modern office in the heart of Sydney CBD.
• Hybrid working opportunities.
• Paid Birthday Leave.
• Two paid Wellbeing Days each year.
• Regular social events and a collaborative, supportive culture.
• Reward and recognition programs that celebrate success.
• The opportunity to work for an award-winning firm experiencing continued year-on-year growth.

If you’re passionate about helping injured Australians and are looking for a firm where you can build a rewarding long-term legal career, we’d love to hear from you.

Apply now and include a brief cover letter outlining your experience in personal injury law and why you’re interested in building your future with Law Partners.

Receptionist

📍 Sydney CBD | Full-time

At Law Partners, we’re not your typical law firm. We’re Australia’s largest specialist personal injury firm, known for our people-first culture, award-winning results, and genuine care for our clients.

We’re now seeking a professional and compassionate Receptionist to work alongside another receptionist as part of our busy front-of-house team in our Sydney CBD office.

The role

As the first point of contact for the firm, you’ll play a vital role in creating a welcoming and professional experience for everyone who walks through our doors or calls our office.

You will:

• Meet and greet a wide range of visitors including clients, barristers and solicitors
• Manage a high volume of incoming calls with confidence and professionalism
• Direct enquiries efficiently and accurately
• Maintain a polished and welcoming reception area
• Provide exceptional customer service with empathy and care, particularly when dealing with clients during difficult times

About you

You’ll be well presented, calm under pressure, and genuinely enjoy helping people. You will also bring:

• Excellent telephone manner and communication skills
• Proven ability to handle large call volumes
• Strong customer service experience
• A compassionate, empathetic and professional approach
• The ability to multitask and remain organised in a fast-paced environment

Why join Law Partners?

• Work in a supportive, collaborative team alongside an experienced receptionist
• Modern Sydney CBD office
• Award-winning firm with a strong, positive culture
• Regular social events and a people-first environment
• Be part of a firm that helps everyday Australians in their time of need
• Long term career opportunities in a growing firm

If you take pride in being the welcoming face and voice of an organisation and want to work in a firm that truly values its people and clients, we’d love to hear from you.

Paralegal – Workers’ Compensation

Sydney CBD | Full-Time | Build Your Career with Australia’s Largest Specialist Personal Injury Law Firm

Are you an experienced personal injury paralegal looking to take the next step in your career?

At Law Partners, we’re growing our award-winning Workers’ Compensation practice and are looking for an experienced Paralegal to join our high-performing team. If you’re passionate about helping injured Australians, enjoy working in a collaborative environment, and want to be part of a firm that genuinely invests in its people, we’d love to hear from you.

As Australia’s largest specialist personal injury law firm, we’ve built our reputation on delivering exceptional client care and outstanding results. Our continued year-on-year growth means there has never been a better time to join our team.

About the Role:

Working alongside experienced solicitors and industry-leading practitioners, you’ll play a key role in managing workers’ compensation matters from commencement through to resolution while delivering an exceptional client experience.

Your responsibilities will include:

• Managing your own portfolio of workers’ compensation files under solicitor supervision.
• Liaising with clients, insurers, employers, medical professionals and other stakeholders.
• Drafting legal correspondence, applications, statements and court documentation.
• Obtaining and reviewing medical and employment records.
• Preparing briefs and supporting solicitors throughout the life of each matter.
• Proactively progressing files to achieve the best possible outcomes for clients.
• Providing compassionate, timely and professional client service.

To be successful, you’ll bring:

• Previous experience as a Paralegal within plaintiff personal injury law.
• Experience in workers’ compensation essential
• A strong understanding of legal processes and file management.
• Excellent communication and relationship-building skills.
• Outstanding attention to detail and organisational ability.
• The ability to manage competing priorities in a fast-paced environment.
• A genuine passion for helping people through difficult times.
• A positive attitude and a collaborative approach to teamwork.

Why Join Law Partners?

At Law Partners, we know our people are our greatest asset. That’s why we’re committed to creating an environment where you can build a rewarding, long-term career.

We offer:

• The opportunity to work for Australia’s largest specialist personal injury law firm.
• A modern office in the heart of Sydney CBD.
• Hybrid working arrangements.
• Clear career progression with defined development pathways.
• Ongoing mentoring, coaching and professional development.
• Paid Birthday Leave.
• Two paid Wellbeing Days each year.

• Reward and recognition programs that celebrate success.
• Regular social events and a genuinely supportive team culture.
• The opportunity to work alongside award-winning partners and experienced leaders in a firm experiencing continued year-on-year growth.

If you’re an experienced personal injury paralegal looking to join a firm where your work makes a genuine difference and your career can flourish, we’d love to hear from you.

Apply now with your resume and a brief cover letter outlining your experience in plaintiff personal injury law and why you’re interested in joining Law Partners.

Reception/Office Assistant

Start your career with Australia’s largest specialist personal injury law firm.

Are you looking for more than just a reception role? Do you want to join a firm where you’ll be supported, valued and given genuine opportunities to build a long-term career?

At Law Partners, we’re an award-winning national personal injury law firm committed to helping Australians through some of the most challenging times in their lives. As we continue to grow, we’re looking for a friendly, organised and proactive Reception & Office Assistant to become the face of our brand-new Melbourne CBD office.

This is an excellent opportunity for someone with previous reception or office administration experience who enjoys working with people, takes pride in delivering exceptional service and wants to be part of a positive, high-performing team.

Please note: This is a full-time, office-based position and is not suitable for law students.

At Law Partners, our people are at the heart of everything we do. When you join us, you’ll enjoy:

• Genuine career progression opportunities within a growing national law firm
• Comprehensive training, mentoring and ongoing professional development
• A modern, state-of-the-art office in the heart of Melbourne CBD
• A supportive, collaborative and social team culture
• Regular team events, celebrations and Friday afternoon drinks
• The opportunity to work alongside experienced legal professionals in an award-winning firm
• Stable, full-time employment with long-term career prospects

About the role

As the first point of contact for our clients and visitors, you’ll play an important role in creating a welcoming and professional experience while ensuring the smooth day-to-day running of the office.

Your responsibilities will include:

Reception & Client Service

• Welcoming clients, visitors and legal professionals with warmth and professionalism
• Managing incoming calls with empathy and exceptional customer service
• Coordinating meeting rooms and ensuring they are prepared for client meetings
• Creating a positive first impression that reflects our client-focused culture

Office & File Administration

• Opening and maintaining electronic client files
• Scanning, filing and archiving legal documentation
• Managing incoming mail and radiology requests
• Providing administrative support to our legal and accounts teams
• Assisting with file closures and maintaining accurate records

Office Operations

• Keeping kitchens, meeting rooms and shared spaces well presented
• Monitoring and replenishing office, kitchen and stationery supplies
• Preparing client welcome packs
• Assisting with the smooth day-to-day operation of the office

Events & Team Support

• Assisting with the setup of mediations, meetings and training sessions
• Coordinating catering for meetings and internal events
• Supporting team functions and social activities

Mail & Court Deliveries

• Processing incoming and outgoing mail
• Printing, franking and preparing legal documents for dispatch
• Assisting with court and document deliveries when required

We’re looking for someone who is enthusiastic, reliable and enjoys helping others. You’ll bring:

• Previous experience in a reception, office administration or client service role
• Outstanding communication and interpersonal skills
• A professional and polished presentation
• Excellent organisational skills with strong attention to detail
• The ability to multitask and work well in a fast-paced environment
• A proactive attitude with a willingness to learn and contribute wherever needed
• A genuine passion for delivering exceptional customer service

Join an award-winning team

At Law Partners, you’ll be joining Australia’s largest specialist personal injury law firm, recognised for delivering outstanding client outcomes and providing an exceptional workplace for our people.

If you’re looking for a role where you can build valuable professional skills, work with a supportive team and establish a long-term career, we’d love to hear from you.

Apply now with your resume and a brief cover letter explaining why you’d be a great addition to the Law Partners team.