Matthew Wong
Client Care Specialist
My professional approach always stems from a place of empathy and understanding. People contacting a personal injury law firm are often experiencing their most vulnerable moments as they ask for help, and I try to ensure that they feel comfortable and supported.
With a background specialising in Workers Compensation insurance, I realised that I had a passion for personal injury law. It ignited a desire to experience working in a plaintiff firm, advocating for people who have been injured.
The field has always interested me specifically as it combines the focus of my studies: psychology, and law. Working in a personal injury firm allows me to apply my knowledge in a practical way to assist those in need.
Career highlight:
Accepting a position at Law Partners has given me the opportunity to help people with their enquiries and support them at the start of their claim journey.
In my own time:
I love content creation; I make videos and music in my down time. I also enjoy performing arts, as well as reading, and going to the gym.
Just had my first phone call, and so far feel relieved. Matthew who took my initial inquiry was empathetic and professional and Antonela who discussed my potential case was professional, courteous and warm. It made me feel like someone was on my side and I wasn’t alone. I wish I’d called sooner.