No win no fee guarantee.
Find out where you stand.
Over 99% success rate.
Maximum compensation.
No win no fee guarantee.
Find out where you stand.
Over 99% success rate.
Maximum compensation.
If you were injured in a public place – like a shopping centre, footpath, park, rental property, or private venue – we’ll explain whether you qualify for public liability compensation in Victoria. Even if you’re unsure what happened or who’s responsible, a quick chat with us can give you clarity and confidence about your options.
Once we confirm you have a claim, we’ll handle all the paperwork, deadlines, and communication with insurers or the responsible party. You’ll have a specialist public liability lawyer guiding you from the start, keeping things simple and explaining each step in the process.
Public liability claims often come down to proving negligence. We’ll help you collect and prepare the right evidence, including photos, incident reports, witness statements, CCTV, medical records, and expert opinions. We’ll build the strongest possible case and explore every aspect that could maximise your compensation.
Depending on your injuries, you may be entitled to compensation for loss of income, treatment costs, future care, and in more serious cases, potential lump sums for pain and suffering or permanent impairment. We’ll take the time to understand how your injury has affected every part of your life, so we can uncover all the compensation you can claim.
If your claim has been delayed, under-assessed, or rejected, we’ll review the decision and explain your options. If there’s a strong basis to challenge it, we’ll take action on your behalf, negotiating directly with the insurer and pushing for your full entitlements. With Law Partners, you’ll always know where you stand and what’s possible.
Most public liability claims settle without going to court, but if mediation or litigation becomes necessary, you’ll have a team with deep experience in Victorian public liability law representing you. We’ll prepare everything, advocate for you, and work to secure everything you rightfully deserve.
A specialist lawyer will review your circumstances and tell you how much you can claim.
Public liability claims arise when someone is injured because a person, business, or authority hasn’t taken reasonable care. They often occur in everyday places where safety hasn’t been properly managed. Here are some common examples:
An owner, occupier, business, or council doesn’t take reasonable steps to provide a safe environment, leading to an avoidable injury.
Wet floors, poor lighting, broken surfaces, faulty equipment, or missing warning signs often cause injuries that form the basis of a claim.
Accidents in supermarkets, shopping centres, rental properties, or public facilities can result in compensation if negligence can be shown.
Footpath defects, unsafe parks, damaged pathways, or poorly maintained community spaces can also give rise to public liability claims.
Proving negligence can be complex, which is why having specialist public liability lawyers on your side can make a significant difference to your case.
If you’ve been injured from a fall caused by a slip or trip hazard like a wet floor or an uneven surface, our specialist public liability lawyers can tell you whether you can make a claim.
Injuries in supermarkets and shopping centres caused by hazards like spillages are all too common, and our public liability lawyers have extensive experience in making successful claims.
Our expert public liability lawyers can advise you about travel and leisure injuries sustained on airlines and cruise ships, or at sports events and theme parks.
If you’ve been injured in a restaurant, hotel or café, our expert public liability lawyers can advise you about your entitlements and tell you whether you can make a claim.
If your child has been injured at school or if you were a victim of abuse at a school or institution, our personal injury lawyers can offer expert advice and help you claim the compensation you’re entitled to.
If landlord negligence has resulted in a rental home injury to you or a visitor to your home, our expert public liability lawyers are here to help explain all your rights and entitlements.
We’ve handled thousands of successful public liability injury claims for our clients. Read our Victorian Personal Injury Claims Guide to learn more about your rights and entitlements.
Public liability claim payouts range from tens of thousands of dollars to millions of dollars. Depending on the severity of your injuries, the total compensation amount can include:
| Public liability compensation payments: | |
|---|---|
| Lost income. | The amount of income you’ve lost through time off work. |
| Medical expenses. | As a result of your injuries. |
| Travel expenses. | To and from medical appointments and treatment. |
| Domestic assistance. | The cost of getting help with home duties. |
| Pain and suffering. | An amount to compensate you for your pain and suffering, based on the extent of your injuries. |
| Future losses. | For example, your future earnings that you’ll miss out on as a result of your injuries. |
| Lump sum TPD payment. | If you can’t work, then you may also be entitled to a lump sum TPD payment through your superfund. |
You’ll start with a confidential chat with one of our specialist public liability lawyers. We’ll look at what happened, review any medical reports or early evidence, and assess whether your injury meets the criteria for a public liability claim. You’ll get a straightforward opinion on the strength of your case and what you may be able to claim.
If you have a claim, we’ll get to work collecting the evidence needed to prove negligence. That includes medical assessments, treatment records, receipts, witness statements and incident reports. We can also gather photos, CCTV footage, and if needed, bring in liability experts to support your case. We make sure nothing is missed.
In Victoria, you can only claim general damages (pain and suffering) if your injury is classified as a “significant injury” under the Wrongs Act 1958 (Vic). This assessment is carried out by an independent medical examiner (IME). We’ll prepare everything for this step and explain it in plain language, so you know exactly what to expect and how it affects your claim.
Once your evidence is ready, we’ll negotiate directly with the insurer or the responsible party. We will secure the maximum compensation available to you, ideally without the stress of going to court. We’ll keep you updated, guide you through your options, and work towards the best possible outcome.
Most public liability claims settle, but if negotiations don’t lead to a fair offer, we’ll represent you in court. You’ll have specialist public liability lawyers on your side, making sure every possible entitlement under Victorian law is pursued and that your rights are fully protected.
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Our no win, no fee guarantee means you get expert lawyers fighting for your claim with absolutely no financial risk. If we don’t win, you don’t pay, it’s that simple.
Accidents in public places can happen anywhere, including shopping centres, parks, footpaths, rental properties, and more. If you’re injured, taking the right steps early can protect your health, strengthen your case, and help you understand your rights.
See a doctor as soon as possible and keep copies of all treatment records. Medical evidence is crucial for proving the injury and its impact.
Notify the business, council, or property owner and request a copy of the incident report. This creates an official record of what happened.
Take photos, collect witness details, keep receipts, and save anything connected to the accident. The more evidence you have, the stronger your claim can be.
Contact our Melbourne-based public liability lawyers for a free case review. We’ll explain your options and whether you may be entitled to compensation.
Many of our clients come to us during the toughest period they’ve ever faced. With personal guidance and strong evidence, our specialists help them secure the compensation they need to move forward with greater confidence.
Here are three examples of public liability cases we’ve won for our clients. These stories show how serious public place injuries can be, and how our team fights to help clients recover compensation that genuinely changes their lives:
Frank, a former small business owner, suffered multiple shoulder tears and broken wrists after slipping on water concealed under newspaper at a shopping centre. With strong evidence and guidance from our team, he was awarded a $540,000 lump-sum payout that helped him regain stability and plan for the future.
Kristy, a mother of three, faced years of pain, financial stress, and loss of independence after her accident. After we handled every part of her case and carefully documented how the injury impacted her life, she received $750,000 in compensation — giving her family long-awaited security and hope.
Joseph’s story is also a powerful reminder of how quickly life can change after a simple slip in a public space. With the support of his loved ones and our team by his side, he worked his way back from an incredibly difficult period and found a renewed sense of direction.
Caring for our clients drives everything we do – that’s why thousands of Australians every year choose Law Partners.
You’ll have access to trusted medical and liability experts who help us uncover every detail of your injury and build the strongest case possible.
We take care of all communication and negotiations with insurers and those responsible, so you can focus on your recovery with less stress.
We’ll represent you at mediation or in court and work hard to get you the highest possible payout.
We win over 99% of our cases, offer a ‘no win no fee’ guarantee, and pride ourselves in winning you more compensation.
No win, no fee public liability lawyers offer to run your case for you and only get paid when you win. If you choose the right lawyer, it’s an excellent option that allows you to pursue your claim without any risk, but it’s important to check the lawyer’s costs agreement to fully understand what’s covered. With some no win no fee lawyers you can still end up having to pay thousands of dollars in disbursements if your case is unsuccessful. This is because their no win no fee agreements cover their professional fees but not the costs they incur.
At Law Partners, our no win no fee, no disbursements guarantee covers all our costs and disbursements as well as our professional fees, so you can pursue your claim with peace of mind. Check out our No Win, No Fee page, which covers our approach and gives you what we believe to be the best and fairest agreement in Australia.
In Victoria, you generally have three years from the date of injury to start a public liability claim. However, every situation is different. Some people don’t realise the severity of their injury straight away, and others may have delays in getting medical advice. If you’re unsure about timing, it’s best to get in touch as early as possible so we can explain your options and make sure you don’t miss any important deadlines.
To succeed in a public liability claim, we need to show that the person or organisation responsible breached their duty of care, that this breach caused your injury, and that you’ve suffered losses as a result. These losses may include pain and suffering, medical expenses, and lost income. Strong evidence and clear documentation make a big difference, and that’s where we come in. We’ll help you gather everything you need and build the strongest case possible.
For public liability claims to be successful, we need to prove that:
A building manager can be held liable if they knew or should have known about a potential hazard and did nothing about it. We have extensive experience with public liability claims, and we win over 99% of our cases. We can advise you over the ph
When you choose Law Partners, you’re backed by a dedicated team of lawyers, paralegals, medico-legal experts and barristers, all working together to get you the best possible result. We’ll keep you informed and empowered at every step in your claim, so you’ll be in expert hands right here in Melbourne.
Our senior lawyers will assess your case for free.
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