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WINNER Personal Injury Law Firm of the Year
Australia's Largest Specialist Personal Injury Firm

Australia's Largest Specialist Personal Injury Firm^

WINNER Personal Injury Law Firm of the Year

Public liability lawyers in Melbourne and Victoria.

More personal, more compensation.

If you’ve been injured in a public place in Victoria and your injury was caused by someone’s negligence, you may be entitled to public liability compensation.

It costs nothing to find out how much you can claim. And when you choose Law Partners, your public liability lawyer will take time to get to know you personally and uncover all your entitlements. So you’ll get more compensation with Law Partners on your side.

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We’re rated 4.9 from 1217 reviews1.

No win no fee guarantee.

Find out where you stand.

Over 99% success rate.

Maximum compensation.

Injured in a public place in Victoria? Start here.

If your injury happened in a public place like a shopping centre, park or public building, or at a private rental property, it may qualify for public liability compensation. If you’re not sure, you can call 13 15 15 and speak with one of our public liability lawyers. It’s a free service.

If your injuries are more serious, you may be entitled to lump sum payouts for permanent impairment, pain and suffering, or future losses. These lump sums can be substantial, so it makes sense to speak to a public liability lawyer and find out what you can claim.

When claims are simply ‘processed’, important details can be missed. We’ll match you with a specialist public liability lawyer, build a personal relationship with you and your family, and look beyond your obvious injuries to claim everything you’re entitled to. This can make a big difference to the amount of compensation you receive.

You can call us and get free advice from a public liability lawyer over the phone. If it looks like you can make a claim, we’ll offer to fund your claim and act for you for you on a no win, no fee basis. We win over 99% of our cases, so you’ll be in safe hands with Law Partners on your side.

Our Melbourne public liability lawyers are here to help.

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Slip, trip and fall claims.

If you’ve been injured from a fall caused by a slip or trip hazard like a wet floor or an uneven surface, our specialist public liability lawyers can tell you whether you can make a claim.

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Supermarket and shopping centre injury claims.

Injuries in supermarkets and shopping centres caused by hazards like spillages are all too common, and our public liability lawyers have extensive experience in making successful claims.

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Travel and leisure injury claims.

Our expert public liability lawyers can advise you about travel and leisure injuries sustained on airlines and cruise ships, or at sports events and theme parks.

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Restaurant, café, and hotel claims.

If you’ve been injured in a restaurant, hotel or café, our expert public liability lawyers can advise you about your entitlements and tell you whether you can make a claim.

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School injury claims.

If your child has been injured at school or if you were a victim of abuse at a school or institution, our personal injury lawyers can offer expert advice and help you claim the compensation you’re entitled to.

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Rental property injury claims.

If landlord negligence has resulted in a rental home injury to you or a visitor to your home, our expert public liability lawyers are here to help explain all your rights and entitlements.

Call 13 15 15 or chat to us now for free advice

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Find out how much you can claim.

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What public liability compensation can I claim in Victoria?

We’ve handled thousands of successful public liability injury claims for our clients. Read our Public Liability Claims Guide to learn more about your rights and entitlements.

Public liability claim payouts range from tens of thousands of dollars to millions of dollars. Depending on the severity of your injuries, the total compensation amount can include:

Public liability compensation payments:
Lost income.

The amount of income you’ve lost through time off work.

Medical expenses.

As a result of your injuries.

Travel expenses.

To and from medical appointments and treatment.

Domestic assistance.

The cost of getting help with home duties.

Pain and suffering.

An amount to compensate you for your pain and suffering, based on the extent of your injuries.

Permanent impairment.

An amount to cover your loss of functionality or limitation of movement of a part of your body.

Future losses.

For example, your future earnings that you’ll miss out on as a result of your injuries.

Lump sum TPD payment.

If you can’t work, then you may also be entitled to a lump sum TPD payment through your superfund.


Start your public liability claim.

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Tell us about your claim.

Speak with one of our friendly public liability lawyers today and find out if you can claim. It’s a free service for you.

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We’ll get to know you.

We’ll explain how we can claim all your compensation and give you our ‘no win no fee’ guarantee. The choice to proceed is all yours.

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We’ll offer to start your claim.

We’ll explain how we can claim all your compensation and give you our ‘no win no fee’ guarantee. The choice to proceed is all yours.

Watch our clients’ inspirational stories.

Justice for Miata’s death

A house fire tore through the Kollie family’s rental property and resulted in the tragic death of Miata. The family’s strength to achieve justice for their daughter’s death throughout their public liability claim is nothing short of inspiring.

Joseph's story

Restaurant owner Joseph had his life turned upside down after a horrible slip in a public toilet.

We all had one thing in common

Financial hardship as a result of serious injury is not only devastating to the individual but also their family. These people have managed to come out the other side and we’re honoured to have helped them on their journey.

Public liability FAQs.

Your Law Partners public liability lawyer will take care of the whole claim process for you. Here’s an overview of the process:

  • We gather evidence of your accident. This could include photos of the hazard that caused your accident, CCTV footage, statements from witnesses and accident reports from the local authority or building manager.
  • We’ll have your injuries assessed by a doctor. We need medical evidence such as scans and x-rays to prove what injuries you suffered from the accident.
  • We’ll identify who’s responsible. Your public liability lawyer needs to identify who is the organisation or person in charge of the location or building where the accident occurred, as we’ll be claiming against their public liability insurer.
  • Once we’ve submitted your public liability claim, if the insurer accepts liability then it’s likely it will offer you a settlement payment. Most of our public liability claims are settled without the need for court action.
  • If the insurer rejects liability or you’re unable to settle out of court, we may need to take court action to gain compensation for your losses.

No win, no fee public liability lawyers offer to run your case for you and only get paid when you win. If you choose the right lawyer, it’s an excellent option that allows you to pursue your claim without any risk, but it’s important to check the lawyer’s costs agreement to fully understand what’s covered. With some no win no fee lawyers you can still end up having to pay thousands of dollars in disbursements if your case is unsuccessful. This is because their no win no fee agreements cover their professional fees but not the costs they incur.

At Law Partners, our no win no fee, no disbursements guarantee covers all our costs and disbursements as well as our professional fees, so you can pursue your claim with peace of mind. Check out our No Win, No Fee page, which covers our approach and gives you what we believe to be the best and fairest agreement in Australia. 

For public liability claims to be successful, we need to prove that:

  • Your accident could have been avoided if the authority or building manager had taken action to prevent it.
  • You’ve incurred losses as a result of your injuries.

A building manager can be held liable if they knew or should have known about a potential hazard and did nothing about it. We have extensive experience with public liability claims, and we win over 99% of our cases. We can advise you over the ph


You’re in safe hands with Law Partners.

Your public liability lawyer is backed by a team of specialists including paralegals, medico-legal experts, forensic accountants and barristers. Your team will work hard for you, check in with you regularly and always keep you up to date with your case. You’re in safe hands with Australia’s largest specialist personal injury firm.

Michael Pasarro is an Associate at Law Partners. He specialises in Medical Negligence and Public Liability.

Michael Passaro

Managing Solicitor

The critical aspect of successfully managing cases is an understanding that no two are the same. I bring a well thought out strategy to every matter I engage with to make sure that I’m delivering the best outcomes for my clients.

Get to know Michael

Jade Vitagliano is a Paralegal at Law Partners. Her practice areas are Medical Negligence and Public Liability.

Jade Di Micco

Team Leader – Senior Paralegal

Through constructive communication, it’s my job to ensure our clients know that they have a reliable, honest and extremely capable legal team who are always available to them.

Get to know Jade

Jacob van der Heyden

Solicitor

I strive to empower individuals to seek justice when they need it. In this way, justice can be such a powerful tool in creating positive change within our community.

Get to know Jacob

Courtney Murfin

Courtney Murfin

Senior Paralegal

My focus is always on being understanding and empathetic. This allows me to comprehend what each individual’s needs may be so that I can assist them throughout their claim process.

Get to know Courtney

Tahnee Parlby is a Senior Paralegal at Law Partners. Her practice area is Motor Accident Injury.

Tahnee Parlby

Senior Paralegal

My professional philosophy is always ensuring the client is well informed. Navigating the compensation system can be daunting without the appropriate guidance, which is why I always make myself available to answer any questions throughout the claims process.

Get to know Tahnee

Catie Norman

Special Counsel

I get to know my clients as people, not as injuries. This allows me to achieve the best possible outcome for themselves, and their families.

Get to know Catie

Sia Lewis

Paralegal

I take a highly personalised approach to every case, recognising that each client has unique needs and circumstances.

Get to know Sia

Katelyn Vanderkolk

Senior Law Clerk

I try to simplify the legal process for my clients as much as possible and keep them updated throughout their claim. It’s very important to me that my clients have peace of mind knowing their legal team is with them every step of the way.

Get to know Katelyn

Gerald Fong

Law Clerk

I believe in prioritising client needs and well-being above all else, providing compassionate and comprehensive representation throughout the claim process.

Get to know Gerald

Shane Butcher is a Principal at Law Partners. He specialises in medical negligence, public liability and TPD.

Shane Butcher

Principal

With over 15 years’ experience in personal injury law on my side, I’ve had the privilege of helping thousands of injured people and their families claim all the compensation they’re entitled to.

Get to know Shane

Cassandra Pimentel

Senior Paralegal

My guiding priority is to always act with my client’s best interest at heart, which I believe helps to achieve the positive outcomes they deserve.

Get to know Cassandra


Why should I choose a Law Partners public liability lawyer in Victoria?

Caring for our clients drives everything we do – that’s why thousands of Australians every year choose Law Partners.

Talk to a specialist icon

We’ll listen and match you with an expert public liability lawyer who specialises in compensation claims just like yours.

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We’ll build a personal relationship with you and your family to make sure we understand the true impact of your injuries.

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Your public liability compensation team will check in with you regularly and always keep you up to date with your case.

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We win over 99% of our cases, offer a ‘no win no fee’ guarantee, and pride ourselves in winning you more compensation.

Do I have a case?

Our senior lawyers will assess your case for free.


Find out more about public liability compensation.


We’re rated 4.9 from 1217 reviews on Google.

I would like to thank Gerald and Emily at Law Partners Melbourne for their great service. They explained and kept me informed throughout the process. It took less than 3 months to finalise my claim. I would recommend Law Partners to anyone seeking assistance on their TPD claim.

Waisale Nawaqatabu gave Law Partners a
review on Google

Thank you so much Gerald Fong and Emily at Law Partners, I can’t recommend them highly enough. Gerald was incredibly patient with me throughout the entire process, taking the time to answer all my questions and explain everything in a way that I could understand when he was helping me . His calm and understanding approach helped me feel at ease, even during the more stressful moments of my claim. Both he and Emily were always professional, compassionate, and responsive, making sure I felt supported and informed every step of the way. I’m truly grateful for the care and expertise they provided. If you’re looking for a legal team that genuinely cares about their clients, Gerald, Emily, and the team at Law Partners are exceptional. Thank you for everything Josh

Josh Tawake gave Law Partners a
review on Google

I was honored to work with Law Partners and to have met Ajla. She helped me with previous employment issues that were very stressful. She was very generous with her time and was always caring and compassionate. And she really strived to get us the end result we desired and had thought was near impossible. She and Law Partners renewed our faith in the Legal System and humanity in general. Thank you Ajla.

Jordan Paul gave Law Partners a
review on Google

I Toni Bailey would highly recommend law partners to any one wishing to make a compensation claim I dealt with Jacob who got the very best outcome for my case. From start to finish he was a pleasure to work with and made it easy for me to make my claim for the maximum amount.

Toni Bailey gave Law Partners a
review on Google

Dealing with law partners has been a pleasure. I asked them if I had a TPD claim and we went through the process and they found an Income Protection claim in the process and as professional as they are they were both approved. Now my standard of living has improved for many years to come and I could not recommend Katelyn and Sia enough. I am one very happy client 5 star performance thank you!

Patrick gave Law Partners a
review on Google

I was dealing with Ajla and Courtney they could not have been more helpful they were so professional and helpful and made everything so easy to deal with can not thank them enough for thier help and support Thank you again

Kathy Darmanin gave Law Partners a
review on Google

Believe me when I say I normally have alot to complain about however my experience with law partners was nothing short of amazing. My claim was successful in 8 months. It has given me a chance at life. A massive thank you to Katelyn Vanderkolk and Anita Pellizzon for their outstanding expertise and relentless efforts. This would not have been possible without them. If you’re thinking about going for a TPD claim then this is the place to call. Don’t hesitate or get nervous and prolong your suffering, I’ve been there I know that feeling. Call Lawpartners – you’ll get the help you need here.
Thank you guys again. I’ll never forget.

Gem Sam gave Law Partners a
review on Google

I had the pleasure of working with Katelyn and Sia in regards to my claim. Iam extremely grateful for their dedication and hard work during the process of my claim. Their persistence, professionalism and calm demeanour provided me reassurance and made the process much more smoother than expected. Couldn’t he more happier with the outcome.

Highly recommend them to anyone . Thank you again Katelyn & SIA

Eric Burra gave Law Partners a
review on Google

I am deeply grateful to Rhiannon, Tahnee, and the entire team at Law Partners for their exceptional service. From the beginning, they were prompt and honest, guiding me through the entire process with transparency and dedication. Great job guys

Onna A.K gave Law Partners a
review on Google

Words cannot describe the work ethics demonstrated by the staff at Law Partners towards their clients. They are very professional, thorough, knowledgeable, informative and empathetic ensuring you receive what you deserve for the personal injury you have sustained. The staff provides step by step information and constant communication leaving ‘no stone unturned’ to ensure you understand the claim process. To this end, I very highly recommend Law Partners for your personal injury claim.

Sam Mangano gave Law Partners a
review on Google

Thanks so much to the Law Partners team getting me a very favourable result and a lot more than I expected!

Andrew Johnson gave Law Partners a
review on Google

I had the pleasure of working with Rhiannon Templeton when she represented me for a work cover compensation claim. Her level of knowledge and professionalism were both outstanding. She was extremely supportive throughout the whole process and made me feel very comfortable and completely in the loop through each stage. The outcome was beyond my expectations and I would highly recommend seeking her legal advice for any work cover related advice or representation.

Emma Fernandes gave Law Partners a
review on Google

Michael Passaro is a professional who spent a good amount of time listening and asking the right questions. The genuine intention of supporting and being transparent!

Anonymous gave Law Partners a
review on Google

I was walking to work when a car ran a red light and crashed into me. I would have been lost without my solicitor to guide me through the claims process and help me uncover all my entitlements that I may have missed out on. I’m so grateful I had my claim checked!

Natalie Wong gave Law Partners a
review on Google

What can I say? Absolutely amazing support and results from Lydia and her team at Law Partners. Dealing with an accident claim since 2019 and have had nothing but the best service.

I’d like to thank Lydia and the team for going above and beyond through the whole process of the claim. This will definitely help with the process of getting back on track with life after a traumatic accident.

Thank you again.

Lukas Havlic gave Law Partners a
review on Google

Choose Empathy

As a personal injury law firm, we see first-hand every day the psychological damage that a lack of empathy can cause. So we’re committed to promoting more empathy in the world, and sharing stories of the positive impact it can have.

Meet some of the people whose stories inspire us
Father Chris Riley's Youth off the streets.