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Get to know, Alyssa Smith

Team Leader – Support Staff

13 15 15
Practice areas
Personal Injury Law
Languages spoken
English, Laotian
As a personal injury law professional, I firmly believe it’s my duty to always build an open, honest and caring rapport with all clients in order to provide them that reassurance that they’re not just a claim number.

Unfortunately, I know first-hand how horrific it can be to pursue compensation on your own or with the guidance of a firm that places no importance on client care whatsoever. Witnessing the struggles of an injured family member growing up, is what drove me to do everything I could to become a support network to injured Australians and it still drives me every single day.

I truly believe that client service in personal injury law is the integral element throughout the entire claims process, and I’m so glad this ethos is shared by everyone here at Law Partners.

As a Support Staff Team Leader, it’s my job to mentor and guide our support staff using the most effective tools and technology to ensure we maintain a positive and successful relationship with our clients and stakeholders.

Career highlight:

Being promoted to Team Leader – Support Staff. Bringing over a decade of experience, it’s given me the fantastic opportunity to share my skills and experience with the wider team.

Off the clock:

I love exploring the outdoors, whether it be beaches, chasing waterfalls, finding new walking tracks – I just love being outside.

Qualifications and accreditations:

  • Certificate of Workforce Essentials
  • Bachelor of Social Sciences
  • Certificate II in Security Operations

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